ENERO A JUNIO DE 2011
| |
Unidad |
ENERO |
FEBRERO |
MARZO |
ABRIL |
MAYO |
JUNIO |
TOTAL 2011 |
| FISICOS |
|
|
|
|
|
|
|
|
| No. Usuarios Acueducto |
Un |
110.428 |
110.573 |
110.740 |
110.810 |
110.960 |
111.077 |
111.077 |
| No. Usuarios Alcantarillado |
Un |
106.193 |
106.336 |
106.457 |
106.601 |
106.655 |
106.800 |
106.800 |
| No. Suscriptores Acueducto |
Un |
93.220 |
93.365 |
93.532 |
93.602 |
93.752 |
93.869 |
93.869 |
| No. Suscriptores Alcantarillado |
Un |
89.226 |
89.347 |
89.491 |
89.545 |
89.798 |
89.798 |
89.798 |
| |
|
|
|
|
|
|
|
|
| FINANCIEROS |
|
|
|
|
|
|
|
|
| Inversión |
mill. de $ |
20,56 |
280,93 |
488,22 |
312,49 |
457,70 |
1.192,62 |
2.770,52 |
| Presupuesto Ejecutado |
% |
0,23% |
3,15% |
5,48% |
3,51% |
5,34% |
13,39% |
31,10% |
| |
|
|
|
|
|
|
|
|
| Eficiencia del recaudo |
% |
103,94% |
103,64% |
103,80% |
103,82% |
104,22% |
104,07% |
104,07% |
| Cartera |
|
|
|
|
|
|
|
|
| Total |
% |
3,8% |
4,2% |
4,0% |
4,3% |
4,1% |
4,2% |
4,2% |
| > 60 días |
% |
1,4% |
1,4% |
1,3% |
1,3% |
1,3% |
1,4% |
1,4% |
| Rotación de cartera |
|
|
|
|
|
|
|
|
| Rotación cartera Particulares |
días |
14 |
16 |
15 |
16 |
15 |
16 |
16 |
| Rotación cartera Oficiales |
días |
8 |
13 |
11 |
17 |
18 |
8 |
8 |
| |
|
|
|
|
|
|
|
|
| LABORALES |
Unidad |
|
|
|
|
|
|
|
| Costos Laborales |
miles $ |
1.192,05 |
1.312,17 |
1.304,38 |
1.349,40 |
1.361,44 |
1.398,51 |
7.917,95 |
| Eficiencia Laboral Acueducto |
$/m³ fact. |
419,46 |
394,00 |
421,12 |
435,10 |
448,83 |
407,80 |
407,80 |
| Eficiencia Laboral Alcantarillado |
$/m³ fact. |
152,18 |
158,65 |
158,09 |
166,48 |
172,49 |
173,73 |
173,73 |
| Empleados totales/1000 Usuarios |
Und |
3,12 |
3,46 |
3,69 |
3,56 |
3,80 |
3,75 |
3,75 |
| Empleados/1000 Usuarios |
Und |
2,29 |
2,16 |
2,28 |
2,29 |
2,31 |
2,29 |
2,29 |
| |
|
|
|
|
|
|
|
|
| ATENCION AL CLIENTE |
Unidad |
|
|
|
|
|
|
|
| Tiempo de solución de reclamos |
días |
3,00 |
3,00 |
3,00 |
3,00 |
3,00 |
3,00 |
3,00 |
| Reclamos/No. Suscriptores |
% |
0,25% |
0,25% |
0,25% |
0,25% |
0,25% |
0,25% |
0,25% |
| Cobertura de medición |
% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
| |
|
|
|
|
|
|
|
|
| TECNICOS |
Unidad |
|
|
|
|
|
|
|
| Acueducto |
|
|
|
|
|
|
|
|
| Cobertura residencial total |
% |
98,10% |
97,75% |
97,78% |
97,70% |
97,80% |
99,72% |
99,72% |
| Cobertura Urbana |
% |
99,99% |
99,60% |
99,63% |
99,55% |
99,65% |
63,97% |
63,97% |
| Cobertura Rural |
% |
63,47% |
63,84% |
63,93% |
63,86% |
63,87% |
97,87% |
97,87% |
| Tiempo de atención de daños |
|
|
|
|
|
|
|
|
| Red domiciliaria <1" |
horas |
3,76 |
11,46 |
2,92 |
3,35 |
2,51 |
2,56 |
4,43 |
| Red distribución 1" a 6" |
horas |
6,63 |
6,28 |
5,85 |
8,75 |
5,23 |
4,58 |
6,22 |
| Alcantarillado |
|
|
|
|
|
|
|
|
| Cobertura residencial total |
% |
94,67% |
94,39% |
94,41% |
94,33% |
94,43% |
94,50% |
94% |
| Urbana |
% |
98,89% |
98,60% |
98,62% |
98,53% |
98,64% |
98,71% |
99% |
| Rural |
% |
17,17% |
17,25% |
17,32% |
17,31% |
17,33% |
17,32% |
17% |
| Alcantarillado |
|
7,28 |
5,50 |
2,64 |
NA |
4,23 |
4,43 |
4,82 |
| |
|
|
|
|
|
|
|
|
| Continuidad del servicio |
% |
100% |
100% |
100% |
100% |
100% |
100% |
100,00% |
| |
|
|
|
|
|
|
|
|
| TECNICOS |
Unidad |
|
|
|
|
|
|
|
| Agua no contabilizada |
|
|
|
|
|
|
|
|
| Últimos doce meses |
% |
27,83% |
27,39% |
26,94% |
26,66% |
26,68% |
27,17% |
27,17% |
| IRCA |
% |
0,64% |
0,33% |
0,76% |
0,58% |
0,21% |
0,25% |
0,46% |
| |
|
|
|
|
|
|
|
|
| SUBSIDIOS Y SOBREPRECIOS |
Unidad |
|
|
|
|
|
|
|
| Subsidios |
% |
96,08% |
13,65% |
13,52% |
13,32% |
13,29% |
13,12% |
13,12% |
| Aportes |
% |
76,19% |
77,88% |
80,86% |
82,12% |
77,45% |
81,20% |
81,20% |
| Subsidios por Usuario |
$ |
$ 947.286 |
$ 6.093 |
$ 6.012 |
$ 5.910 |
$ 5.901 |
$ 5.811 |
$ 5.811 |
| Aporte por Usuario |
$ |
$ 4.498 |
$ 4.745 |
$ 4.862 |
$ 4.853 |
$ 4.570 |
$ 4.719 |
$ 4.719 |
|